Question 1

Where do you deliver?

Accepted Answer

We deliver to all seven emirates: Abu Dhabi, Dubai, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. International delivery is coming soon.

Question 2

How much does delivery cost?

Accepted Answer

Delivery costs depend on your emirate and the service you choose, and are always shown at checkout before you pay. See Shipping & Returns for current rates.

Question 3

Which payment methods do you accept?

Accepted Answer

Visa, Mastercard, Apple Pay and Google Pay, charged in UAE dirhams (AED) through Stripe’s secure payment page.

Question 4

Do you store my card details?

Accepted Answer

No. Card details are entered on Stripe’s encrypted payment page and never reach SAN3’s servers.

Question 5

How can I follow my order?

Accepted Answer

After payment you receive an order number and a private link to your order page. The status and tracking number appear there as soon as your order ships.

Frequently asked questions

Where do you deliver?

How much does delivery cost?

Which payment methods do you accept?

Do you store my card details?

How can I follow my order?